At Atlas Tours, we believe that exceptional travel experiences are defined by the details. As your trusted Destination Management Company in Jordan, we are proud to launch our Remote Concierge Desk—a dedicated English-speaking support service designed to elevate every traveler’s journey.

What is the Remote Concierge Desk?

This remote desk provides your clients with direct, real-time access to a dedicated personal concierge via WhatsApp or direct mobile call. Available throughout their stay in Jordan, our concierge offers personalized assistance with:

• Restaurant and dining recommendations
• Tailored activity suggestions and insider tips
• Assistance with personal or last-minute requests

Whether it’s checking in luggage prior to the flight, communicating a pop-up event happening during the traveler’s stay, the best cocktail spots in Aqaba and prime happy-hour pubs along the Dead Sea, a list of the best Mediterranean restaurants near your accommodation in Amman, or an unforgettable add-on experience in Wadi Rum—our concierge team is a direct connection to insider tips and hidden gems known only to local Jordanians.

Built for Travelers. Backed by Atlas.

Designed meticulously and with the utmost care, this value-added service enhances your offerings without adding any operational load. It’s ideal for Frequent Independent Travelers (FITs), small groups, VIPs, and any travelers who appreciate flexibility, convenience, and a high level of personalized care.

By incorporating the Remote Concierge Desk into your Jordan programs, travelers gain access to high-quality spots, tips, and destinations, along with a local expert they can trust.

Seamless Support, Elevated Experiences

At Atlas Tours, we don’t just manage destinations—we curate them. This concierge service is a testament to our dedication to excellence, responsiveness, guest satisfaction, and empowering your success in Jordan.